Positive Privacy Policy
Last updated: March 10, 2025

Introduction

Welcome to Positive. Your privacy is important to us, and we are committed to protecting your personal information. This privacy policy explains how we collect, use, and protect your data when you use our services. By providing Positive with your information and/or using Positive, you agree to the terms outlined in this privacy policy.

If you have any questions, please contact us at support@positive.co.

1. Information we collect

We collect information to provide and improve our services. This includes:

a. Information you provide directly

• Name, email address, phone number, and other contact details.
• Payment information for billing purposes.
• Account information, such as username and password.

b. Information we collect automatically

• Device information (e.g., IP address, browser type, operating system).
• Usage data (e.g., features used, time spent on the website or app).
• Cookies and similar tracking technologies.

c. Information from third parties

• Data from payment processors or analytics providers.

2. How we use your information

We use your information to:

• Provide, maintain, and improve our services.
• Process payments and manage billing.
• Communicate with you about updates, offers, and support.
• Analyze usage trends and enhance user experience.
• Ensure compliance with legal obligations.

• We may contact you via email, text or call.

3. Sharing your information

We do not sell your personal information. However, we may share your data with:

• Service providers: To facilitate payment processing, customer support, or analytics.
• Legal authorities: When required by law or to protect our legal rights.
• Business transfers: In case of a merger, acquisition, or sale of assets.

4. Your rights

California residents have specific rights under the California Consumer Privacy Act (CCPA):

• Access and portability: Request the personal data we hold about you.
• Deletion: Ask us to delete your personal information.
• Opt-out: Decline the sale of your data (if applicable).

To exercise your rights, email us at support@positive.co.

5. Data security

We implement industry-standard security measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute protection.

6. Retention of information

We retain your data for as long as necessary to provide our services or comply with legal obligations.

7. Cookies and tracking technologies

We use cookies to enhance your experience. You can manage your cookie preferences through your browser settings.

8. Third-party links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices or content.

9. Updates to this privacy policy

We may update this privacy policy from time to time. Changes will be posted on this page, and the “Last Updated” date will be revised.

10. Contact us

If you have any questions or concerns about this privacy policy, please contact us: support@positive.co.

By using Positive's website, you acknowledge that you have read and understood this privacy policy. Thank you for trusting us with your data!